Automate follow-ups, ticket routing, lead nurturing, and more. Set rules that run in the background to save your team time and keep things moving.

Salesforce connects with thousands of apps—like Gmail, Slack, Outlook, QuickBooks, and Zapier—so you can keep using what works for you.

Every business is different. Salesforce lets you create custom workflows and processes that reflect how you work, using easy tools or code when needed.

With Einstein AI, Salesforce helps you predict outcomes, score leads, recommend actions, and even write emails or generate insights automatically.

Salesforce takes security seriously, with built-in user permissions, audit logs, and compliance tools that protect your business and your customers.

From pipelines to KPIs, Salesforce gives you dashboards and reports to see what’s working—and what needs attention.

Get a head start with templates for common business processes like lead qualification, support tickets, and onboarding flows.

Stay up to date with real-time alerts, reminders, and updates from across your system—on desktop or mobile.

Connect your online store and use Salesforce to track orders, send offers, follow up with customers, and drive conversions.

Use built-in privacy tools to handle customer consent, data requests, and compliance requirements easily.

Salesforce lets you go deep with Apex code and Lightning Components if you need something beyond the drag-and-drop tools.

Salesforce works across devices. The mobile app keeps you connected when you're on the go, so you never miss a lead or update.

Trigger automations or updates from external systems using Salesforce’s robust integration options.

Track every call, email, and meeting. Salesforce brings all customer communication into one place—so you never lose the thread.

Run multi-channel campaigns, score leads, track performance, and automate personalized messages that convert.